RETURN & REFUND POLICY
Personal Shopper By Sha (RA0084320-T)

Thank you for shopping with Personal Shopper By Sha. Please read our return and refund policy carefully before placing your order.

All items sold are strictly not eligible for return or refund. Every purchase is considered final because customers have already reviewed and confirmed the item selection during the personal shopper process. We ensure that each product is checked for quality and condition before it is shipped.

We do not accept returns due to change of mind, wrong selection, size issues, colour preference, or personal expectations. Customers are advised to review product details carefully before completing their purchase.

In the unlikely event that you receive a wrong item or a major defect, please contact us within 24 hours after receiving the parcel with clear photos and order details for review. Any decision for replacement will be subject to management approval and stock availability.

Items must remain unused, in original condition, and with complete packaging if any special case is approved.

Contact Information
Personal Shopper By Sha (RA0084320-T)
No 35 Jalan Bangi Avenue 7/10, Taman Bangi Avenue, 43000 Kajang, Selangor
Phone: 017-204 8227
Email: nrshzrnalsya@gmail.com

By making a purchase, you agree to this Return & Refund Policy.